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Customer Notification

May 08, 2025

Attention Customers:

Staff will be turning valves along Route 2032 beginning at 1870 Rockcastle Road and continuing throughout North Wolf Creek. Customers may experience low pressure during this time. We appreciate your patience as we continue our efforts and ask that you use caution while traveling near our utility workers.

Thank you,

MCWD

Customer Notification

May 08, 2025

Attention Customers:

Staff will be turning valves along Route 2032 beginning at 1870 Rockcastle Road and continuing throughout North Wolf Creek. Customers may experience low pressure during this time. We appreciate your patience as we continue our efforts and ask that you use caution while traveling near our utility workers.

Thank you,

MCWD

Meter Replacement Project

January 13, 2025

Martin County Utility Board
387 E Main ST, Suite 140
Inez, KY 41224

Phone 606-298-3885 Fax 606-298-4913

Press Release – January 13, 2025

Martin County Water District is excited to announce that we will begin our water meter replacement project on January 27, 2025. The 2-million-dollar grant was funded by the Kentucky General Assembly. This money was specifically earmarked for Martin County Water District for replacement of water meters. The project is estimated to last 4 months, and customers will see staff working in or around their meter boxes. The new meters will allow the district to better understand the water usage in the distribution system. The meters will also have the capability to profile water usage for all customers and identify potential leaks, including leaks on the customer’s side. The project will also include technology to allow drive-by meter reading, allowing more efficient time management of staff resources. It will also eliminate human error and ensure that customers are correctly billed for their usage.

Most of the meters in our system have exceeded the standard 10-year life cycle of a water meter. When the new meters are installed, they will capture more accurate readings which may yield a higher bill for some customers. Customers that are receiving minimum bills because the meter does not work at all (this is reflected on their bills) will start receiving bills based on their actual consumption.

If you have any questions regarding the new meters, please reach out to our billing office at 606-298-3885. We appreciate your patience and cooperation as we continue to improve the Martin County Water System.

Sincerely,

Martin County Water District

Lead and Copper Inventory Letters

October 21, 2024

Lead and Copper Inventory Letters

Some customers will receive letters in the mail over the next couple of weeks that indicate the Water District was unable to determine the material of your service line. This was done as part of the Environmental Protection Agency (EPA’s) Lead and Copper Inventory Rule Revision that every water system in the Country must do. The deadline to complete an initial lead and copper inventory was due to the State by October 16^th. The district took several measures to try and determine the material both on the District side of the meter, and the customer side as well. The second part of the rule required the district to send out letters to every customer with unknown material making them aware that their material was unknown. This does not mean that you have lead or copper service lines; just that the material currently is unknown. The district has been conducting lead and copper testing for many years, well before the implementation of the EPA’s new rule. The system has consistently remained in compliance with all state and federal water quality standards including lead and copper.

We will continue to work to identify the material. The letter provides a couple of ways in which you can help identify the material that is on your side of the meter. No other action is needed by you currently. We thank you for understanding as we work to get this completed. If you have any questions, please contact our office.

Thank You

Todd Adams

Division Manager

Martin County Water District

Lead and Copper Survey

February 19, 2024

Attention Customers:

Martin County Water District is doing a survey for Lead and Copper in our system (required by the US EPA)

You may submit the information via:  

the website mcub.org,

by calling the billing office at 606-298-3885,

or in person at

387 E Main St Suite 140

Inez, KY 41224.

(If you have already given this information, please disregard this notice)

For more information about this survey, please visit www.krwa.org and search keywords lead and copper.

We appreciate your cooperation!