STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Next, open your meter box. Once opened, lift the meter lid to view your meter information. The meter lid may vary depending on model. On the face of the meter, there will be a display of digital numbers. Read the number display from left to right. This is your meter reading. Meters measure water in gallons or cubic feet. You can either touch the sensor or open and close the lid to switch between settings. On the GPM (flow rate in gallons per minute) screen when no water is being used on the property, your water meter should display all zeros or remain stationary. If any numbers appear on the meter in this setting despite no active water use, this may be an indication of a potential leak or issue with your plumbing system. Compare that reading to what your bill states as your current or present reading.
* Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. You can do this by either lifting the meter lid a few times or pressing the sensor located in lower middle of the meter sceen. This will show you your GPM's. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
Our Meters
